iSpring SDK Support
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FAQ
Why can't I import my audio files?
If you have specified background an audio file(s) for an entire presentation or for particular slides, but it doesn't appear in your presentation, please make sure that
- you have specified audio files of iSpring supported file formats: .wav, .wma and .mp3
- your PowerPoint presentation and embedded audio files are located on your local drive (not a shared network).
What audio formats does iSpring SDK support?
It currently supports audio files in WAV, MP3, and WMA formats.
Is it possible to call the converter from an application written in Java in a Windows environment in any of iSpring products?
Yes, iSpring SDK has a Java wrapper that can be used in Java applications. You can find samples here: {iSpring SDK installation folder}\PPT Conversion SDK\samples\java
Is it possible to have a button on a slide that can launch another file?
It’s very easy to do this with PowerPoint and iSpring. On the PowerPoint toolbar, choose the "Insert" tab, then "Shapes" (or any other object you like), and then specify the hyperlink or any other external file for this button.
Where can I get the version number and license key of my iSpring SDK?
User Manual
Browse the full product documentation for detailed descriptions of all features.
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The iSpring Support Team is ready to help you 24/7
iSpring offers customers and trial users free technical support from highly-skilled professionals who are committed to assisting our clients with any product-related questions.
+1 800 640 0868
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